Monthly Archives: May 2017

When something went wrong at the Airport for Me!!

You don’t think I’m just going to tell you off the bad what went wrong, do you?  I need to set the stage so you can really understand.

I was traveling with a girlfriend to Cancun for a few days.  As we had an early 7:30 AM flight, I spent the night before at her home because I live 125 miles from the airport. Before I left home I checked everything – passport, credit cards, confirmation number for flight, suitcase, etc.  I even went back home to make sure I had turned something off before I was too far from home.  Perhaps you can already tell where this story is going. We were even upgraded from economy to First based on my newly acquired silver status with United that I had earned less than 48 hours earlier.  I was truly excited for this experience.

We got up early (4:30 AM) as she had the spouse of a mutual friend picking us up at 5:00 for our quick 15 minute trip to the airport.  Knowing we would have time in the lounge after check in and security, we ate nothing at her house anticipating pastries, fruit and oatmeal at the United lounge.

He dropped us off, we made our way to the International Check in.  We were asked for our passports.  I took mine out of my backpack and gave it to the ticket agent.  She surprised me when she said “is he going too?”  HE???? What is she talking about?  It was then when I looked inside of the passport that I realized I had grabbed my husband’s passport and mine was 125 miles away at home!  Oh no!  My heart starting beating fast and I needed to calm myself done and figure how we could solve this problem. Obviously I couldn’t make the next flight which was at 8:30 – I would just be hopefully getting home at this point.  After much time searching for the best option for me, the ticket agent found a flight that left at 12:40 connecting in Houston and I would arrive in Cancun around 7:00. instead of the 10:00 AM I would have had.   That was the best I could have hoped for and I was extremely grateful that it wasn’t late at night or even the next day. After telling my friend to go ahead without me and that I’d meet her sometime at the hotel we called our friend again and asked him to return to the airport, pick me up, take me to her house and I would be on my way.

Luckily this was a Sunday morning and it was still dark out.  Not much traffic for which I was thankful for.  Fortunately I have a cousin that lives about 15 miles from my home and is an early riser.  I sent her a text message told her I had an emergency but not life threatening.  She graciously went to my home, grabbed my passport and met me at a highway exit about 50 miles north of my home.  I am forever in debt to her.  As I was driving back to the airport I called my son and asked him to locate a shuttle ride for me to the airport – he is a bargain hunter and I knew he would get a great deal for me.  I called my daughter and gave her my new record locater number and asked that she check me in.  I didn’t want to find out that I had been bumped because I was the last one to check in.  Finally, I called the Hyatt Globalist number and asked them to get in touch with the Hyatt ZIVA, where I would be staying, and let my friend know when she goes to check in, that I would be arriving around 7:00.  I wanted her to know that I did get my passport and I was ticketed on the flight.

I got back to my friend’s house where I left my car, called my friend for the ride again and was back at the airport and checked in.  I now had about 2 1/2 hours before boarding so I went to a United lounge.  I told my tale of woe how I had the wrong passport, drove 150 miles to get it, lost my first class seat and now had economy plus. She took pity on me and told me to go downstairs and rest a little.

First thing I did was to get some breakfast, call my family to let them know I was back at the airport and that I was fine.  It’s irritating when something like this happens but I couldn’t dwell on it as I needed to keep moving forward.  I had checked numerous times that I had my passport – I just had never looked inside to make sure that it was mine.

Meanwhile as I was sitting in the lounge I heard an announcement about a delayed Cancun flight and that when they had more information, they would pass it on.  My ears perked up.  I went to the desk in the lounge and they said that this was the 8:30 non stop flight (it’s about 10:45 now).  When I inquired if there were any seats available I was told “no”.  Never one to take the first answer I was given, I decided to walk down to the gate and ask them there.

Luckily no one was standing in line at the gate agent’s desk when I walked up.  I again asked if there were any seats available and as he was looking on his computer, I looked at the screen over his head and it showed one seat available.  Excitedly I asked if I could have that seat.  He looked at my boarding pass and said that it was First Class and I had an Economy Plus seat.  I then pulled out my earlier boarding pass for the 7:30 flight that I didn’t take, and showed him that I was originally a First Class passenger.  That one available seat became mine but I did ask him to protect me on the 12:40 flight to Houston in case this delay lasts even longer.  While he was doing that, he got a call to begin boarding.  How lucky did I get!

Once again I called my family to share my great news and let them know what flight I would be on and to change the time of my shuttle from 7:00 PM to 2:30 PM.   I called the Hyatt Globalist number again and asked them to send an updated message to the hotel to pass on to my friend who should be arriving within the hour.

I put my seatbelt on, was given a Bloody Mary by the flight attendant when he heard my tale (he thought I needed it) had a fruit breakfast and then slept, and slept and slept.

Going through Immigration and Customs was a breeze. I walked outside and found the Cancun Shuttle representative.  This was the shuttle that my son had arranged at $12 for one way.  I arrived at the hotel around 3:30, got the key to our room and said a little prayer of thanks that for such a disasterous start to my day, everything fell into place.

I couldnd’t have done this without the help of my cousin Linda, Sue W who was the United ticket agent who initially spent time trying to find me a flight into Cancun, our friend who dropped us off, picked me up, dropped me off to get my car and then picked me up again to take me to the airport, my family for arranging a shuttle for me and checking me into the later flight and finally Hasan S who was the United gate agent for the delayed flight and managed to get me on it.

This was totally my fault.  The United employees that I worked with reaslly tried to help me and I think it was because I remained cool, not panic stricken and I didn’t lash out at anyone.  I praised them for the help they gave me.  Flexibility was the key word for the day knowing that I wouldn’t get the same experience if I had made the earlier flight but with all the changes, I came pretty darn close.  I needed to be open to not having a non stop flight as well as having a later one.  Finally, I was able to ask for help and everyone that I asked for help was able to help me.

The take from all of this – we have decided to get some painters tape and put it on the outside of our passport and write our first names on it so it is visible from the outside whose passport is whose.  Another idea is different colored passport colors.  Just something so we know which is mine so this will not happen again.  From every experience that we have, we learn something and generally do not make the same mistake twice.  You can be sure that I will double and triple check that I have the correct passport – you will never have to remind me.

 

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South America Cruise – Come Join Us

I’ve written about this previously but was requested to write about it again for a reader and others who shown interest in this cruise.

In the past, I have put groups together for cruising, whether ocean or river cruising because as a member of a group, you get special amenities, special rates and sometimes both!  I’ve done it again and arranged special group perks for this next cruise.  We have booked a 14 night cruise on Princess cruise line’s Emerald Princess sailing February 14th, 2018 sailing around the southern coast of South Africa from west to east.. Sounds like an amazing gift for your Valentine.  We already have 18 in our group and with a group we got special amenities from this cruise line.

Our cruise departs from Valparaiso, Chile but prior to our cruise Blogger Hubby and I will spend a few days in Santiago and then we will be transported, via a few stops at some Chilean wineries, to Valparaiso along the Pacific coast.  We already have some tours set up in both cities that you are welcome to join.

Once on board the ship, we can take full advantage of all that the Emerald Princess offers us like the movie screen over the swimming pool so we could watch movies sitting along the pool deck under the southern stars including the Southern Cross.  The next day we will be among a small minority of people in the world that will get to see part of the solar eclipse that will be occurring over Antarctica.

In three ports, Ushuaia, Puerto Montt and the Falkland Island I have worked with several tour operators for small group tours (an additional cost but less expensive than what the cruise line charges).  Rounding the Cape of Good Hope we will sail through the famed waters that Magellan sailed through.  A stop that I am looking forward to is the Falkland Islands where I have hired Patrick Watts to take us in 4 x 4 vehicles to Volunteer Point to see Magellanic penguins, gentoo penguins and a 150 pairs of breeding Emperor penguins.

Ushuaia, another port that I am looking forward to, is at the end of the world, as the locals say.  In Ushuaia you have an opportunity to book seats on a boat to go out into the Beagle Channel to view wildlife or go to their National Park or just walk around the end of the world.  

Some of the amazing other ports that we will be going to include Punto Arenas, Puerto Madryn, you will cruise Amalia Glacier, spend a day in Montevideo and have an overnight on the ship in Buenos Aires.

One thing that I learned when researching this cruise was that Chile has more glaciers than all of Scandinavia.  I just can’t imagine that.

I’ve been on many different cruises.  The Eastern Med cruise transported me back into the ancient history class that I took in high school and I loved seeing all the buildings and structures that I had read about or saw pictures of in books or movies.  I’ve done the Panama Canal cruise twice and I am always amazed at the engineering skill it took to build the canal over a hundred years ago as I look over seeing the new canal being built. Our Australia to New Zealand cruise was a wonderful adventure and remains a favorite of ours because it was different – a combination of a few cities but mainly it was scenic and this cruise to South America reminds me of that.  The only two large cities that we will be cruising to are Montevideo and Buenos Aires.  We will be in smaller cities and cruising along beautiful landscapes like Amalia Glacier.

You can be part of our group as much or as little as you want but being in our group, at least in name, will give you extra perks.  This cruise does not include airfare but you can purchase it with your cruise from Princess Cruise Line.  If you are involved in the point game like I am, and I assume you are since you are reading this blog, please know that I just booked our flight down using AA points on LATAM airline, the national airline of Chile.  It is too soon to book award tickets for the return.

Speaking of the return, we are strongly flying from Buenos Aires to Iguazu, Argentina to see the magnificent waterfalls there that straddle Brazil and Argentina.  Iguazu Falls is the largest system in the world.   If you go to Brazil, you would need to pay for a visa approximately $160 USD.  There is, at this writing, no visa needed for US citizens to go into Argentina, Chile and Uruguay.  I’ve read numerous articles on visiting the Falls and the consensus is that you should see if from both sides.  One article suggested it was like Niagara Falls – Horseshoe Falls is on the US side but can be viewed best from the Canadian side.  Our plan is to spend one night on the Argentinian side and the second night on the Brazilian side.  From there we fly home via Lima, Peru.  All toll for us, this vacation will be about 3 1/2 weeks long.  I’m not sure if we ever get back down to this area of South America again so I want to see as much as I can.

We have come to enjoy traveling with others, whether old friends or newly made ones.  It’s nice to walk into a large room, pool deck or even Bingo on board and find a familiar face to sit down next to, someone w can ask questions of, compare daily experiences or sit and have dinner or a drink with.

Consider this cruise and if interested, leave a comment and I’ll get back to you.  I’ll give you the name of the travel agent who is in charge of our group block – you must book with our travel agent to be part of our group in order to get the extra amenities and pricing.

 

My Marriott Challenge and What it Gave Me

I recently learned about the Marriott Hotel Challenge.   It is an opportunity to earn top elite status provided you stay a certain number of nights within a certain period.  Once that is completed you receive platinum status.  I had done a Hyatt challenge a couple of years ago and have enjoyed my elite status with them when we have stayed at a Hyatt. Since we were driving down to Florida we knew we would have a few hotel stays and this seemed like the opportune time to begin the challenge.

I already was a Marriott Rewards member so I called them up on the phone and asked to be enrolled int he challenge.  I needed to stay for a total of 9 stays over a period of almost 5 months.

Once I had attained the Platinum status with Marriott, I knew that I was eligible then to get silver status with United Airlines by mere virtue of having attainted the platinum elite level.  I called up the Marriott Rewards number and explained that I wanted to be enrolled to get the silver status with United.  They gave a me a link to which register and within 7-10 days, I will have silver status.

As most of you know, a year or so ago Marriott purchased SPG.  I have linked the two accounts together.  What this means that that by having Marriott platinum status, I now have SPG platinum status.  With SPG platinum status, I am eligible for Delta silver status. All this from doing the 9 stay challenge!

Now that I have my 9 stays completed I’m concentrating on SPG stays since SPG points will transfer over to Marriott points at a 1:3 ratio.

Have you thought of doing the Marriott challenge?  Both of these hotel chains are having a summer promotion and I plan on taking advantage of these promotions.
******* It was just mentioned to me that you have to have gold status to first be able to do this.  You can get that status by having either a Marriott or SPG credit card.  I do not have the Marriott cc but I do have the SPG ad I am not sure how long that card will be around and, as mentioned above, those points transfer 1:3 to Marriott