I had read about this hotel and was very anxious to see what everyone was talking about. We were able to stay here since we had opened our Chase Hyatt credit card that came with two free nights at any Hyatt anywhere around the world. The Hyatt that everyone talk about are the Grand Hyatts in Sydney, Tokyo, Paris and Kauai. Using it in Kauai was the natural choice for us. With the free nights and since we have the Hyatt card, we did not have to pay the $25 per day resort fee or the wifi for our room. There is free complimentary parking or a for charge valet service for your car; we chose the free parking.
In preparation for our stay in Kauai, I emailed the concierge at the Hyatt for a list of suggestions and ideas of what we should do and see. One of the suggestions was a dinner cruise along the Na Pali Coast. That sounded like something we would do and since he didn’t say that reservations were important to make ahead of time, we decided to wait since they were having heavy rain and flash floods in Kauai. More about this later.
We were able to catch an earlier flight out of Honolulu and arrived on Kauai about an hour earlier than planned at 9:00 AM. As Blogger Hubby was getting our rental car, I called the hotel and inquired if we could have an earlier check-in. After a few minutes on hold, I was told that we could drive over to the hotel and they would accommodate us. Before we drove to the airport, we took the rental car shuttle driver’s advice and had breakfast in Lihue at the Tip Top Cafe. I had macadamian nuts pancakes and Blogger Hubby had oxtail soup.
The hotel is about 20 minutes from the Lihue airport on Kauai. Very easy to get to. As were pulled up to the front of the hotel in our rental car, the doorman greeted us, put a beautiful orchid lei around my neck and a black beaded lei around Blogger Hubby’s neck.
Check-in was easy and before we knew it, a bellman had our luggage and as he walked us to our room, he told us a bit about the resort and showed us around. We were on the first floor with a pool view on the Shipwreck Beach side. We had two queen size beds, 2 refrigerators and a microwave in our room. The common bathroom area was quite large with two sinks. To the left was the bathtub and shower and on the right was the toilet. Our balcony had two chairs and an eating size round glass table. Close to our door, was a swimming pool and the pool cabanas. The grounds were beautiful, multi-level with bridges across the water and pools on different levels. They even had a lagoon with a sandy beach so you felt like you were in the ocean of which I didn’t see anyone in it. There is what I call a lazy river that you can float a long way in and even go on a water slide (yes, I went on the slide). It was a fun way to spend a day. The hot tub is in a lava rock pool. I really liked this hotel.
The Hyatt also has the Anara Spa but it is so much more than just massages. It is a place to go that is quiet and peaceful with a multi lane lap pool, cushioned lounges around, jacuzzis, lava rock showers, a locker room with a vanity with products so you don’t have to bring your own. Along the “bar” by the pool they have fruit infused water for he taking as well as a few tables so you can order a meal to eat. Soft relaxing music compliment the spa. This is where we hung out after we checked out of our room and didn’t have to be to the airport till 4 hours later.
We never made it to the NaPali Coast because when we went to the concierge desk after arrival we were told that we had to pre-reserve the tickets of which nothing was said in the emails that I had received. We were very disappointed in not having the information early enough to know to make reservations in advance of our trip. Also, when I asked about different luaus on the island, I was only directed to the one sponsored by the Hyatt. Turns out the concierges are not Hyatt employees but are employeed by Travelocity. Not sure if this is good thing or not but it is what it is.
I was very pleased with our stay. They do a lot of little things to make me want to spread the word at how good it is and to come back. In our room, we had a recycle trash container; nightly turn down service with chocolates and orchids on our bed; our refrigerator had complimentary water and it was restocked twice a day; all the water that was in the pool complex was for our recreation and swimming and not just for show; our room was easily accessible to the main lobby; their beach towels are a very good size, and there was a guitarist each evening that we listened to. There is so much more about this facility that I could go on and on. Oh, and did I mention that they have a wonderful Camp Hyatt for children. The ONLY negative that I would say is that there were not enough outlets for me to sit in the very comfortable chair and plug in my computer while using it.
I do want to acknowledge an employee who always had a smile on her face and always seemed to be working at the front desk – Malaika. I would see her in the
mornings, afternoons and even the evenings. She was never bothered with me asking questions and generally wanted me to have a wonderful vacation. She certainly personifies the hospitality that Hyatt is know for. If you are looking for a hotel in Kauai, look no further because you should spend your vacation here.